Frequently asked questions

BranchOut UK is your one-stop marketplace for trusted trades and services across the UK.What started as a platform for tree surgeons has grown into a nationwide network of skilled professionals across a wide range of industries.Simply tell us what you need, whenever it suits you. Your request is shared with relevant local businesses, who then contact you directly—eliminating the need to chase multiple companies for quotes or availability.Less searching. Less waiting. More getting the job done.

To become a member of BranchOut UK, all registrants must be qualified tree care professionals. With a variety of qualifications available, we advise service users to ensure their qualifications align with the specific requirements of their role.

After submitting your request, a member of the BranchOut UK team may give you a quick call to confirm the details of your job. This helps ensure your enquiry is accurate and reaches the most suitable businesses.Once confirmed, your request is shared with trusted BranchOut UK members in your local area.Interested businesses can then view your enquiry through their secure member portal and contact you using your preferred method—either by phone or email. The choice is yours.

The user has the freedom to choose who to connect with for a quote and to complete the necessary work, with no obligation to accept any quotation. If they choose to accept a quotation, it creates an agreement between the user and the business directly.

Response times from members can vary depending on their workload and schedule. Generally, you can expect a prompt reply.

No.

You enquiry will become inactive, so only members that saw your enquiry initially will be able to contact you.

Finding a tree surgeon, tradesperson or service is completely free of charge with Branch Out UK. Tree surgeons, tradespeople and businesses wishing to join our network must join as a member.

In the rare event the standards of work fall below the standard you expect, you must contact the company/person in the first instance. We are unable to act in any capacity to arbitrate between parties.

In the unlikely event that we have no members in your area, we'll work to find one who can become a member and respond to your enquiry.

We’re excited to have created a platform that is both easy to use and performs effectively. We’ll keep enhancing it and adding new features to improve the user experience. There's always room for improvement!