T&Cs | Branchout UK

Terms & Conditions

Terms and Conditions

1. Acceptance of Terms

By using this website, you (the Service User/Registrant) agree to the terms and conditions set out in this section. Please read them carefully.

1.1 Obtaining quotes is free for the user.

1.2 There is no obligation to proceed with any quotation obtained.

2. About BranchOut UK (BUOK)

BranchOut UK (BOUK) is the trading name of PlanB Strategy Ltd. It operates as an online marketplace which connects users with professional tree surgeons across the UK. BOUK does not represent, endorse, or guarantee the services provided by any registered business or sole trader (“the Registrants”).

3. Contract Between Service User and Registrant

Any contract entered into as a result of using BOUK is strictly between the Service User and the Registrant chosen by the Service User for tree surgery services. BOUK is exempt from any aspect of this contract and will not be responsible for any financial loss, damage, or other consequences, however caused.

4. BOU’s Role

BOUK does not participate in any contractual agreement between the Service User and the Registrant. BOUK is solely an online marketplace connecting services users with tree surgeon businesses.

5. Service User Responsibility

It is the responsibility of the Service User to ensure that the Registrant holds the relevant skills, qualifications, experience, and insurance before employing their services or beginning any work. BOUK makes no guarantees about the services provided by any Registrant.

6. Dispute Resolution

Any disputes between the Service User and Registrant are the sole responsibility of the parties involved. BOUK will not intervene in any capacity and is not liable for the outcome of any disputes.

7. Age Restriction

Users of this website, must be 18 years or above.

Professionals Joining BOUK

Registration/membership Terms

1. Qualification and Insurance

By registering and becoming a member, you confirm that you are a tree surgeon (or represent a company employing tree surgeons) and that you hold the necessary skills and insurance to conduct chargeable tree surgery activities in the United Kingdom.

2. Professional Conduct

You agree to act professionally in all communications with Service Users and other Registrants on the BOUK platform. BOUK reserves the right to cancel registration without refund or release from contractual obligations.

3. GDPR/Data Protection

By registering, you agree to receive communication from BOUK via email, covering everything from job-related enquiries to marketing/promotional messages.

Any photographs entered into our monthly photography competition may be used for any BOUK marketing activities.

You agree not to share any Service User data with third parties. You will handle all data in accordance with the United Kingdom General Data Protection Regulation (UKGDPR).

4. Monthly subscription

Subscription- there are many plans to suit each member. See 'join as a tree surgeon'. The password can be obtained by contacting us.

5. Pay-As-You-Go

Pay-As-You-Go- no upfront fee with variable commission based on job value. See 'join as a tree surgeon'. The password can be obtained by contacting us.

5.1 Commission must be paid in full to BOUK once payment is received from the client. BOUK will issue an invoice, and payment must be made within 7 days of the invoice date.

5.2 A copy of the client invoice/receipt should be emailed to BOUK as confirmation of the job cost.

5.3 A late payment fee of £10 per day will apply for each day payment is overdue, until the full amount is received.

5.4 Once the total commission paid has reached the equivalent to 150% of the Subscription plan (including any extra counties) the PAYG membership will automatically convert to a Subscription plan. This incurs a £25 administration fee.

5.5 PAYG members are alerted to enquiries by email only,

6. Contact Information Responsibility

It is the responsibility of the Registrant to ensure that all contact information provided is up-to-date. BOU will send enquiries to the email address provided at the time of registration. Any changes to this information must be verified before taking effect.

7. Enquiries- Notification

Once BOUK receives an enquiry, it will promptly notify all Registrants within the specified GROUP, in relation to the geographical area. BOUK is not responsible for any delays, failure to deliver, or failure to receive an enquiry, regardless of the cause.

8. WhatsApp members group

BOUK operates a WhatsApp group called, 'Hang Tough', where members can offer support, share tips and network.

It is free to join, but there may be a charge for non members. Participants are expected to respect all other users and be polite and courteous.

8.1 Users should not use it for advertising services or products. No external links should be posted. Any messages or activity deemed inappropriate will be deleted. Group members may be removed at anytime at BOUK discretion. It does not affect the membership to BOUK unless felt detrimental to its values and ethics.

8 . Complaints

Complaints should be emailed to us using the contact form on our website.

Effective Date: [1/2/2025]

At BranchOut UK, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, services, or interact with us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect and process the following types of personal information when you visit or use BranchOut UK:

Personal Identification Information: Name, email address, phone number, business name, and other contact details when you register or subscribe to our services.
Account Information: Usernames, passwords, and profile information when creating an account.
Transactional Data: Information related to payments, subscriptions, and transactions on our platform.
Technical Data: Information about your visit, such as IP address, browser type, device, and operating system.
Communication Data: Information you provide when contacting us through forms, email, or chat.

2. How We Use Your Information

We use the information we collect in the following ways:

To provide, manage, and improve our services.
To process transactions and manage your subscription.
To communicate with you about updates, promotions, or offers that may interest you.
To improve the performance and functionality of our website.
To respond to customer service inquiries and support requests.
To analyze user activity and trends to enhance user experience and site content.
To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers who help us operate our platform, process payments, and provide customer support.
Legal Compliance: We may disclose your information if required by law or to comply with legal processes such as court orders or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

4. Data Security

We take reasonable precautions to protect your personal information. Our website uses SSL encryption to safeguard sensitive information during transmission. However, no method of data transmission over the internet is 100% secure, so while we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Rights

Under the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:

Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure: You can request that we delete your personal data in certain circumstances.
Right to Restrict Processing: You can ask us to restrict the processing of your personal data.
Right to Object: You can object to the processing of your data in specific situations.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent: If we are processing your personal data based on your consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at branchoutuk@mail.uk.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device to collect information and provide features such as remembering login details and improving website performance.

You can control cookies through your browser settings, but please note that disabling cookies may impact the functionality of certain parts of the site.

7. Third-Party Links

Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we do not accept any responsibility or liability for their content or practices. We recommend that you review the privacy policies of any third-party site you visit.

8. Children's Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that we have collected personal data from a child under the age of 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

BranchOut UK
Email: branchoutuk@yahoo.com

Competition Terms & Conditions

1. Promoter
Various competitions are run by BranchOut UK, including the Monthly Photograph Competition.

2. Eligibility
Open to UK residents aged 18 or over. Employees of Branchout UK and their immediate families are not eligible.

3. How to Enter (each competition entry criteria is displayed in text)
BranchOut UK chose photographs from social media and shortlist them for display on their website. We do not accept entries.

4. Competition Period
This is detailed in the competition details.

5. Prize
Details of the prize will be provided in each month’s competition announcement. Prizes are non-transferable and no cash alternative will be offered.

6. Winner Selection
Branchout UK will judge all valid entries and select one winner based on creativity, originality, or alignment with the theme. Our decision is final.

7. Notification
The winner will be contacted within 7 days of the competition closing. If no response is received within 7 days, we reserve the right to select another winner.

8. Use of Entries
By entering, you give Branchout UK permission to share your submitted photographs on our website and social media.

9. Data
Your personal data will only be used to administer the competition, in line with our privacy policy.

10. General
Branchout UK may amend or cancel this competition at any time. This promotion is not affiliated with or endorsed by any social media platform.

By using the BOUK platform, taking part in our photography competition or registering as a Registrant, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.